Terms & Conditions — 7zed Platform Rules

1. Definitions

In these Terms & Conditions, the following terms have the meanings set out below unless the context otherwise requires:

• "Platform" means the 7zed website accessible at 7zed.io, including all sub-pages, game lobbies, betting interfaces and account management tools.
• "7zed", "we", "us" or "our" means the operator of the Platform.
• "You" or "Player" means any individual who accesses, registers on or uses the Platform.
• "Account" means the individual player account registered in your name on the Platform.
• "Balance" means the total of real-money funds held in your Account at any given time, expressed in Bangladeshi Taka (BDT).
• "Bonus Funds" means any promotional credit, free bet, free spin value or other non-cash incentive credited to your Account as part of a promotion.
• "Wager" means any bet, stake or game round placed using real-money or bonus funds on the Platform.
• "Restricted Territories" means any jurisdiction in which access to or use of the Platform is prohibited by local law.
• "KYC" means Know Your Customer — the identity and age verification process that 7zed is required to conduct on all registered accounts before processing withdrawals.
• "BDT" means Bangladeshi Taka, the official currency of Bangladesh, denoted by the symbol ৳.

2. Acceptance of Terms

These Terms & Conditions apply to all access to and use of the Platform. By completing the registration process and creating an Account, you represent that you have read and accepted these Terms in their entirety. Your acceptance is recorded at the point of registration and is binding from that moment forward.

7zed reserves the right to update or amend these Terms at any time. Where an amendment is material — meaning it affects your rights, obligations or financial position — 7zed will provide not less than seven (7) days' prior notice via email to your registered address or via a prominent notice on the Platform. Your continued use of the Platform after the stated effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically.

If you access the Platform through a third-party device, shared connection or public network, you remain solely responsible for ensuring that your access complies with these Terms and any applicable local laws. 7zed does not accept liability for consequences arising from unauthorised or third-party access to your Account.

3. Eligibility and Registration

3.1 Age Requirement

The Platform is available exclusively to individuals who are aged 21 years or older at the time of registration. This age restriction is strictly enforced. By registering, you warrant that you meet this requirement. 7zed may request documentary evidence of your age at any time, including but not limited to a national identity card, passport or driving licence. Any Account found to have been registered by or on behalf of a person under the age of 21 will be immediately closed, all Wagers will be voided, and any Balance will be refunded to the payment method used for the original deposit subject to verification.

3.2 One Account Rule

Each individual may hold one (1) Account on the Platform at any time. Operating, accessing or benefiting from multiple Accounts — whether registered under the same or different names, email addresses, phone numbers, device identifiers or payment methods — is a material breach of these Terms. Where duplicate Accounts are identified, 7zed reserves the right to close all such Accounts, void all associated Wagers and forfeit any Balances pending a full review.

3.3 Accurate Information

You are required to provide accurate, complete and up-to-date information during registration and to keep your Account details current. This includes your full legal name, date of birth, residential address, email address and phone number. Providing false or misleading information constitutes grounds for immediate Account closure without prior notice. If your contact details change, you must update them via the Account dashboard promptly.

3.4 Restricted Territories

It is your responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. 7zed does not knowingly accept registrations from individuals located in jurisdictions where online gambling is expressly prohibited. If you are located in a Restricted Territory, you must not register or use the Platform. 7zed reserves the right to close any Account that is found to be accessing the Platform from a Restricted Territory and to withhold any Balance pending investigation.

4. Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not disclose your login credentials to any third party, allow any other person to access your Account, or use another person's Account. 7zed will treat all activity conducted through your Account as having been authorised by you.

If you suspect that your Account has been accessed without your authorisation, or that your login credentials have been compromised, you must notify 7zed immediately via the live chat function available inside your Account dashboard or by writing to [email protected]. 7zed will take reasonable steps to secure your Account following such notification but accepts no liability for losses incurred prior to the notification being received and acted upon.

7zed employs industry-standard 256-bit SSL encryption across all connections to the Platform. However, you acknowledge that no transmission over the internet is entirely secure, and that you use the Platform at your own risk insofar as your own device and network security are concerned. You should ensure that your device has up-to-date security software installed and that you do not access your Account over unsecured public Wi-Fi networks.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

7zed accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa and Mastercard. The availability of specific payment methods may change from time to time. All Account Balances are denominated in Bangladeshi Taka (BDT, symbol ৳).

5.2 Minimum and Maximum Thresholds

The minimum single deposit is ৳100. The minimum single withdrawal is ৳500. Maximum deposit and withdrawal limits per transaction and per day may apply and will be displayed at the time of the transaction. 7zed reserves the right to adjust these thresholds at any time with reasonable notice.

5.3 Deposit Processing

Deposits made via bKash and Nagad are credited to your Account instantly under normal operating conditions. Deposits via bank transfer or card may take longer depending on the processing times of the relevant financial institution. Deposits are only credited once 7zed has confirmed receipt of funds. If a deposit does not appear in your Account within a reasonable timeframe, please contact the support team with your transaction reference.

5.4 Withdrawal Processing

Withdrawal requests submitted by fully verified Accounts are processed within one to four hours during standard operating hours. Withdrawals submitted outside of peak processing hours may take longer. 7zed reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. Withdrawals will only be made to a payment method previously used to deposit funds into the Account, or to a method verified in the name of the Account holder.

5.5 Fees

7zed does not charge deposit or standard withdrawal fees on any of its supported payment methods. Your own bank or mobile money provider may apply their own transaction charges, for which 7zed accepts no responsibility.

5.6 KYC Verification

Before processing any withdrawal, 7zed is required to complete KYC verification on your Account. This process requires you to submit a copy of a valid government-issued photo identification document (such as a national identity card or passport) and, where required, proof of address dated within the last three months. KYC documentation must be submitted via the Account dashboard. Failure to provide satisfactory documentation within the requested timeframe may result in a delay or suspension of withdrawal processing.

6. Bonuses and Promotions

7zed may from time to time offer bonuses, free bets, free spins, reload promotions, loyalty rewards and other promotional incentives to new and existing Players. All promotions are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time the offer is made.

• Bonus Funds are credited separately from real-money Balance and must be wagered in accordance with the applicable wagering requirement before any derived winnings can be withdrawn.
• Unless stated otherwise in the promotion-specific terms, a standard wagering requirement of 30x the bonus amount applies before bonus-derived winnings become withdrawable as real-money Balance.
• Bonus Funds expire if not used within the validity period stated in the promotion terms. Expired Bonus Funds are removed from your Account without compensation.
• 7zed reserves the right to withdraw, modify or cancel any promotion at any time, with notice given on the Platform where reasonably practicable.
• Bonuses are intended for personal recreational use only. Any Player found to be systematically exploiting promotional offers — including through coordinated activity with other Players, the use of multiple Accounts, or the use of automated tools — will have their Account closed and any Bonus Funds and derived winnings forfeited.
• 7zed reserves the right to refuse to issue a bonus or to reclaim a bonus that has already been credited if it determines that the eligibility criteria have not been met or that the bonus has been obtained through fraudulent or abusive behaviour.

7. Betting Rules

7.1 Placement and Acceptance of Bets

A Wager is only valid once it has been accepted and confirmed by the 7zed platform and a confirmation reference has been issued to you. Wagers that are placed but not confirmed — for example due to a connection interruption between your device and the Platform — are not valid and will not be settled. You are responsible for ensuring that your internet connection is stable before placing any Wager.

7.2 Minimum and Maximum Stakes

Minimum and maximum stake limits apply per Wager and may vary by market type, event and sport. Current limits are displayed within the bet placement interface at the time of placing a Wager. 7zed reserves the right to apply additional stake restrictions to individual Accounts at its discretion.

7.3 Odds Changes

Odds displayed on the Platform are subject to change up to the moment a Wager is confirmed. If odds change between the time you select a bet and the time it is processed, the Platform will alert you to the new odds and request your confirmation before accepting the Wager.

7.4 Void Bets

7zed reserves the right to void any Wager that has been placed at manifestly incorrect odds due to a pricing error, on an event that has been postponed or cancelled without a clear rescheduling date, or where the outcome of the event has been determined to be affected by match-fixing or any other form of corruption. The stake for any voided Wager will be returned to your Account Balance.

7.5 In-Play Betting

In-play betting markets are available on selected live events, including cricket, football and other supported sports. In-play odds are updated in real time and are subject to suspension at any time during the event at 7zed's discretion. 7zed will not be liable for any losses arising from a Player's inability to place or amend an in-play Wager during a period of market suspension.

7.6 Results and Settlement

Winning Wagers are settled based on the official result of the relevant event as published by the recognised governing body. Where the official result is not available within a reasonable timeframe, 7zed may use reliable third-party data providers to determine settlement. All settlement decisions made by 7zed are final once posted to your Account, subject only to a formal dispute raised within 72 hours of settlement.

8. Casino and Games

The 7zed casino lobby includes live dealer games, slot titles, table games and crash games sourced exclusively from certified international providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi and Spribe. All games offered on the Platform are independently tested by the respective provider's certification body for random and fair outcomes. RTP (Return to Player) percentages for all casino games are published on the relevant game information pages.

7zed accepts no responsibility for the uninterrupted availability of any specific game title. Games may be temporarily unavailable for maintenance, software updates or compliance reviews. In the event of a game malfunction or technical failure during an active game round, the affected round will be voided and your stake returned to your Account Balance. 7zed's determination of the outcome of any technical dispute relating to a game round is final.

Poker games available on the Platform are governed by standard international poker rules as displayed within the poker room interface. In cases of conflicting interpretation, the version of the rules published on the Platform at the time of play takes precedence. Tournament rules, blind structures and prize pool distributions are set out in the specific tournament lobby and may vary between events.

9. Prohibited Conduct

The following activities are strictly prohibited on the 7zed Platform. Engaging in any of them constitutes a material breach of these Terms and will result in immediate Account closure, forfeiture of any Balance and, where applicable, reporting to relevant law enforcement authorities:

• Opening or operating more than one Account, or attempting to circumvent a closed or suspended Account by opening a new one.
• Providing false, incomplete or misleading personal information during registration or at any subsequent point.
• Using the Platform if you are under 21 years of age.
• Using the Platform for any form of money laundering, fraud or other financial crime.
• Colluding with other Players to gain an unfair advantage, including in poker and other skill-based games.
• Using automated software, bots, scripts or any other artificial means to interact with the Platform, place Wagers or exploit promotions.
• Participating in or facilitating match-fixing, spot-fixing or any other form of corruption in relation to any event offered for betting on the Platform.
• Exploiting software bugs, pricing errors or technical malfunctions to gain an unfair advantage. Any winnings accrued through such exploitation will be voided.
• Sharing Account access credentials with any third party or accessing any Account that is not registered in your own name.
• Engaging in systematic bonus abuse, including the coordination of multiple Accounts or Players to extract promotional value without genuine recreational play intent.

10. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software and the overall appearance and presentation of the Platform, is the property of 7zed or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial recreational purposes only.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit or otherwise exploit any material from the Platform without the prior written consent of 7zed. Unauthorised use of any Platform content will terminate the licence granted above and may result in legal action. All third-party game content is owned by the respective game provider and is subject to their own intellectual property terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 7zed and its affiliates, officers, employees, agents and licensors shall not be liable to you for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, arising out of or in connection with your use of or inability to use the Platform, regardless of whether such damages are based on warranty, contract, tort (including negligence) or any other legal theory.

7zed's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) calendar months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

The Platform is provided on an "as is" and "as available" basis. 7zed makes no warranty or representation that the Platform will be uninterrupted, error-free, free of viruses or other harmful components, or that defects will be corrected. You access and use the Platform at your own risk, subject to the terms and protections set out in this document.

12. Responsible Gaming

7zed is committed to providing a safe and responsible gambling environment. Gambling is intended as a form of paid entertainment, not as a means of generating income. Players are encouraged to set strict personal limits on the time and money they spend on the Platform.

All 7zed Accounts include the following responsible gaming tools, accessible directly from the Account dashboard without any need to contact support:

• Deposit Limits: Set daily, weekly or monthly caps on the amount you deposit into your Account.
• Session Time Limits: Set a maximum duration for each login session after which you will be automatically logged out.
• Cool-Off Periods: Take a short break from gambling by temporarily suspending your Account for a period of your choosing.
• Self-Exclusion: Permanently close your Account and block your access to the Platform. Self-exclusion requests are irreversible for the duration of the selected exclusion period.

If you believe that your gambling is causing harm to yourself or others, please visit our dedicated Responsible Gaming page for detailed guidance or contact the 7zed support team via live chat. 7zed operates a strict 21+ age policy and enforces documentary age verification before processing any withdrawal. Players must be 21 years of age or older to use this Platform.

13. Termination

7zed reserves the right to suspend, restrict or permanently close your Account at any time and without prior notice if it has reasonable grounds to believe that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or posed a risk to the integrity of the Platform or the safety of other Players. In cases of suspected fraud or money laundering, your Account Balance may be withheld pending investigation by 7zed and, where relevant, by law enforcement authorities.

You may close your Account at any time by submitting a closure request via the Account dashboard or by contacting support. Upon voluntary Account closure, any real-money Balance in your Account will be returned to your verified payment method within a reasonable timeframe, subject to completion of any outstanding KYC requirements. Bonus Funds are forfeited on Account closure.

Termination of your Account, whether initiated by you or by 7zed, does not affect any rights or obligations that have already accrued under these Terms, including 7zed's right to pursue any outstanding claims related to your use of the Platform.

14. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. 7zed operates as a platform targeting the Bangladesh market and applies standards and practices aligned with international online gaming best practice.

7zed does not make any representation that the Platform or its services are lawful, appropriate or available in your jurisdiction. It is your sole responsibility to determine whether accessing the Platform is compliant with the laws of your location. By using the Platform you acknowledge and accept this responsibility.

15. Contact and Complaints

If you have any questions about these Terms & Conditions or wish to raise a formal complaint, you may contact the 7zed support team through the following channels:

• Live Chat: Available 24/7 inside your Account dashboard — this is the fastest way to reach the support team.
• Email: [email protected] (plain text — not a clickable link; please type this address into your email client).
• Support Hours: 24 hours a day, seven days a week, on Bangladesh Standard Time (UTC+6).

All formal complaints should be submitted in writing via email with your Account username, a clear description of the issue, the relevant date and time, and any supporting documentation. 7zed will acknowledge all formal complaints within 48 hours and aim to provide a full resolution within ten (10) business days. If you are not satisfied with the resolution provided, you may escalate your complaint by following the procedure described in the acknowledgement email.